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Shenzhen · fares by rule
Shenzhen taxi and transit fares
In short
What should a Shenzhen taxi and the metro actually cost?
A Shenzhen taxi starts at ¥10 covering the first 2 km, then ¥2.7 per km, plus ¥0.8 a minute below 10 km/h and 30% more between 23:00 and 06:00 — all set by 深发改〔2021〕589号. The metro charges ¥2 for the first 4 km and stretches from there, and a QR code or foreign card pays full fare with no 5% card discount.
Street-taxi guideApplies to
Visitors taking a metered street taxi or riding the metro inside the Shenzhen administrative area.
Check before you rely on it
These are Shenzhen-only figures, read off the city's own official notices and attributed by document number and effective date. This page quotes no per-station metro fare and does not claim a foreign card can be tapped on gates network-wide. Every other Chinese city sets its own tariff — do not carry these numbers elsewhere.
The point of a regulated city is that you can check what you are charged against the rule. Below is what Shenzhen's price authority and transport bureau state in their own notices — each row with the clause it was read from — followed by an honest list of the Shenzhen facts this page could not confirm. If the problem is a bag left behind rather than the fare, that has its own official procedure: lost property in a Shenzhen taxi.
Official rules · read September 24, 2026
What Shenzhen's own notices fix, from the meter to the gate
Four official municipal pages: the joint 发改委 + 交通运输局 cruising-taxi fare notice 深发改〔2021〕589号 (in force 2021-08-20), the transport bureau's 地铁票价及相关政策 page, the price authority's 2026 network fare-table notice 深发改〔2026〕355号, and the bureau's 2024 notice on overseas passengers paying by code. Each row states what it means for you, the rule as it stands, and where to check it.
| What it means for you | What the rule states | Where in the rule |
|---|---|---|
| The meter is seven separate charges, not one price | The notice names seven items that together make up a Shenzhen cruising-taxi fare: base fare, per-km fare, empty-return charge, waiting (slow-speed) charge, surcharges, booking fee and oversized-baggage fee. Reading only the base fare and expecting that to be the total is the fastest way to think you were cheated when you were not. | 一、运价项目 |
| ¥10 already covers the first 2 km — it is not ¥10 plus distance from zero | The base fare is ¥10 for 2 km. The notice defines the base fare as the cost of the trip within a minimum chargeable distance, so the meter does not start adding per-km money until that 2 km is behind you. Write it down as “¥10 / 2 km”, never as “¥10 flag-drop”. | 一（一）· 二（一） |
| After the first 2 km it is ¥2.7 per km — the ¥2.6 you may read elsewhere is repealed | The per-km rate is ¥2.7. The ¥2.6 figure that still circulates online comes from the 2017 fare regime, 深发改〔2017〕501号, which this notice explicitly repeals — so a Shenzhen meter running on ¥2.6 per km is not the current rule, and the two vintages must never be mixed. Shenzhen's numbers also differ from Beijing (¥13 / 3 km, ¥2.3 per km), Shanghai (¥14 / 3 km, ¥2.7 per km) and Guangzhou (¥12 / 3 km, ¥2.6 per km). | 二（二）· 三、实施时间 |
| A long trip costs more per km: +30% past 20 km, +60% past 35 km | The empty-return charge compensates a driver for coming back without a passenger, and it applies to the portion of the trip, not to the whole ride: the 20–35 km portion is charged at the per-km rate plus 30%, and the portion at or beyond 35 km at the per-km rate plus 60%. On a long cross-city run this is a rule, not padding. | 一（三）· 二（三） |
| Stuck in traffic, the meter still runs: ¥0.8 per minute below 10 km/h | The waiting (slow-speed) charge is time-based and triggers on its own — when the taxi is moving slower than 10 km/h or is stopped at 0, the meter adds ¥0.8 per minute. You do not have to have asked the driver to wait. This is the add-on most likely to read as overcharging to a first-time passenger, and it is lawful metering. | 一（四）· 二（四） |
| Between 23:00 and 06:00 both the base fare and the per-km rate go up 30% | The night surcharge is 30% added to the base fare and to the per-km fare, daily from 23:00 to 06:00 the next morning. It lifts both halves of the meter, not just the distance part — which is why a short late-night ride can look disproportionately expensive against the same trip by day. | 二（五） |
| Leaving the airport or Shenzhenbei queue after 23:30 adds ¥15 or ¥5 per trip | Daily from 23:30 to 06:00, a flat per-trip surcharge applies to rides starting from the marshalled taxi queue (轮排候客区): ¥15 from Shenzhen Airport and ¥5 from Shenzhenbei railway station. It attaches to that boarding point and that window only — exactly the situation a late international arrival lands in. | 二（六） |
| Spring Festival adds ¥10 per trip, from New Year's Eve to the sixth day | During Spring Festival — from 00:00 on Chinese New Year's Eve to 23:59 on the sixth day of the new year — every trip carries a ¥10 surcharge. It is a stated line on the tariff, not a holiday price the driver invented. | 二（七） |
| A booking or dispatch fee is capped at ¥6 per booking | The booking fee (预约服务费 / 电召服务费) has a ceiling of ¥6 per booking; the exact amount is agreed between the taxi operator and the dispatch platform, so it can legitimately sit anywhere below that cap. Above ¥6 it is not the tariff. | 二（八） |
| Big luggage is ¥0.5 per item — and only if it is both bulky and heavy | The oversized-baggage charge is ¥0.5 per piece, and it applies only to an item that exceeds 0.2 cubic metres in volume and 20 kg in weight. Both thresholds are in the text, so an ordinary suitcase that is merely large is not automatically a chargeable item. | 二（九） |
| These figures are dated to one document, not to “the current 2026 rate” | Everything in this table comes from 深发改〔2021〕589号, effective 00:00 on 2021-08-20. The notice's own preamble refers to a dynamic fare-adjustment mechanism, and no page proving that no later adjustment has been issued was opened this pass — so the rows above are attributed by document number and effective date, and the freshness question is listed openly below. | 三、实施时间 · 供述边界 |
Read off: Shenzhen Municipal Development and Reform Commission (深圳市发展和改革委员会) jointly with the Shenzhen Municipal Transport Bureau (深圳市交通运输局) — 关于调整我市巡游出租汽车运价的通知 (Joint notice adjusting Shenzhen cruising-taxi fares) (深发改〔2021〕589号, published 2021-08-12, in force from 00:00 on 2021-08-20; read September 24, 2026)
| What it means for you | What the rule states | Where in the rule |
|---|---|---|
| The first 4 km cost ¥2 | The opening band of the Shenzhen metro fare is ¥2 for the first 4 km. Everything above it is priced as “how far one more yuan buys you”, which is why there is no single per-km metro rate to quote. | 基本票价·第一档 |
| From 4 to 12 km, each extra ¥1 buys 4 km | In the second band each additional yuan carries you a further 4 km. This is the band most city-centre trips land in. | 基本票价·第二档 |
| From 12 to 24 km, each extra ¥1 buys 6 km | The third band stretches: the same yuan now buys 6 km instead of 4, so the effective rate per km falls as the trip lengthens. | 基本票价·第三档 |
| Beyond 24 km, each extra ¥1 buys 8 km | The fourth band is the flattest — one more yuan covers 8 km. This taper is why a long Shenzhen metro ride stays cheap next to the same distance by taxi, where the empty-return charge pushes the other way. | 基本票价·第四档 |
| A business carriage costs three times the ordinary fare in total | The business-carriage fare is the ordinary fare plus a usage fee, and that usage fee is twice the ordinary fare — so boarding the business carriage means paying three times what the same trip costs in a normal one. | 商务车厢 |
| The 5% discount is tied to a physical card, which most visitors will not have | Ordinary-carriage trips paid with a Shenzhen Tong card, or with a locally-issued national transit card, get 95% of the fare (票价9.5折). The discount follows the card, not the person. | 优惠政策·1 |
| Scanning a QR code, tapping a bank card or using another city's card gets no discount | The policy names what is excluded: the metro ride code, the Shenzhen Tong ride code, financial IC cards and transit cards issued in other cities all pay the full fare. So the convenient way for a visitor to ride is also the full-price way — worth knowing before assuming the 5% applies to you. | 优惠政策·3 |
Read off: Shenzhen Municipal Transport Bureau (深圳市交通运输局) — 地铁票价及相关政策 (Metro fares and related policy), 城市轨道交通出行 (the bureau's own public-transport policy page, page-dated 2020-06-04; not the price authority's fare-table annex; read September 24, 2026)
| What it means for you | What the rule states | Where in the rule |
|---|---|---|
| One fare regime covers the whole network, whoever runs the line | Rail lines of the same type and function across the city are priced on a same-network-same-price principle (同网同价). That is what makes it meaningful to state one band table for the Shenzhen metro rather than a table per operator or per line. | 一 |
| A line opening in 2026 is still priced under the standing fare notice | The 2026 extension of Line 13 is priced under 深发改〔2010〕2488号, the standing fare notice, rather than under a new schedule of its own — which is the reason the band table above, read off a page dated 2020, is current evidence rather than a stale one. The pricing method it cites, 深发改规〔2025〕10号, was not opened this pass and is named here only as the rule it points to. | 一（续）· 四 |
Read off: Shenzhen Municipal Development and Reform Commission (深圳市发展和改革委员会) — 关于2026年13号线二期（北延）新线开通线网票价表的通知 (Notice on the network fare table for the 2026 opening of Line 13 phase two) (深发改〔2026〕355号, published 2026-05-20; read September 24, 2026)
| What it means for you | What the rule states | Where in the rule |
|---|---|---|
| The QR route: bind a foreign card in WeChat, then register in the metro mini-program | The sequence the bureau states is: bind an overseas bank card inside WeChat, find the Shenzhen Metro mini-program, accept its ride-code service agreement, enable password-free payment, and then hold the ride code to the gate reader. The fare is deducted after you exit, not when you enter — so the gate opening does not mean the price is settled. | 深圳地铁小程序实现“外卡支付” |
| Foreign-card POS machines exist at eight named stations — not at every gate | From 28 April 2024, smart POS machines that accept overseas cards were installed at eight metro stations linking the airport, the high-speed rail stations and the border crossings: Luohu, Huanggang Port, Wenjin, Airport, Futian, Gangxia North, Shenzhenbei and Buji. This is a station-scoped counter facility for buying a ticket, not a promise that a foreign card can be tapped on gates network-wide. | 口岸、枢纽车站新增智能POS机 |
| Six card schemes are named as accepted at those machines | The machines are stated to support Visa, Mastercard, Discover, American Express, Diners Club and JCB, and also to sell tickets with a digital-RMB hard wallet. Read this as scheme acceptance at those POS machines at those eight stations — the page does not extend it further, and neither does this page. | 口岸、枢纽车站新增智能POS机（续） |
| Every station's staffed window takes cash, which is the fallback that always works | Staffed customer-service windows across the whole network are equipped to take cash, so a visitor whose card and apps all fail can still buy a ticket. If the mini-program refuses your card and you are not at one of the eight POS stations, this is the way through. | 全网支持数字人民币软钱包支付 / 人工窗口 |
Read off: Shenzhen Municipal Transport Bureau (深圳市交通运输局) — 境外乘客坐地铁也能“扫码出行”了！ (Overseas passengers can now ride the metro by QR code) (published 2024-04-28, reporting measures by 深铁集团; read September 24, 2026)
| What it means for you | What the rule states | Where in the rule |
|---|---|---|
| Two numbers, one stated remit: 0755-12328 and 0755-12345 | The transport bureau's own footer lists 0755-12328 and 0755-12345 on a single line whose stated remit is business enquiries, production safety, and complaints or reports about lawful administrative conduct. That is the remit to quote when you call — it is the transport administration's own channel, not a dedicated taxi-dispute hotline. | 页脚·监督投诉举报电话 |
| There is an email channel with the same remit: jtzx12328@jtys.sz.gov.cn | The same footer line gives an email address under the same remit. That matters to a visitor who only realises there was a problem after leaving China and can no longer dial a mainland number. | 页脚·监督投诉举报邮箱 |
| Only what the two footers write verbatim is carried here | The channel is published because it appears on two independent official bureau pages read this pass. No opening hours, no 24-hour promise, no English-language service and no cross-province dialling instruction is claimed, because none of that is written on either page. | 地铁票价页页脚 · 供述边界 |
Read off: Shenzhen Municipal Transport Bureau (深圳市交通运输局) — 页脚 业务咨询与监督投诉举报电话 (Site-footer enquiry and complaint channel) (the same channel appears in the footer of both bureau pages read this pass; the metro fare policy page writes it as 0755-12345（12328）; read September 24, 2026)
These are Shenzhen's own regulated figures, read off four official municipal pages: the joint 发改委 + 交通运输局 cruising-taxi fare notice (深发改〔2021〕589号, in force from 00:00 on 2021-08-20), the transport bureau's 地铁票价及相关政策 page, the price authority's 2026 network fare-table notice (深发改〔2026〕355号), and the bureau's 2024 notice on overseas passengers paying by code. They hold inside the Shenzhen administrative area only. The ¥10 / 2 km base fare and the ¥2.7-per-km rate are quoted from 589号 by document number and effective date, not asserted as a 2026 rate: the ¥2.6 figure still circulating is from 深发改〔2017〕501号, which 589号 repealed, and the two vintages are never mixed. The metro bands are published, but no per-station fare is — that table sits in an annex this pass did not open. Foreign-card acceptance is published as six schemes at the smart POS machines of eight named stations, not as network-wide tapping at gates. Only 0755-12328 and 0755-12345 are asserted, with the remit their own footer states and no hours. And every other Chinese city sets its own tariff and rail table — do not carry ¥10 / 2 km, ¥2.7 per km, ¥0.8 a minute, or the 4 km / ¥2 opening band to Beijing, Shanghai, Guangzhou, Chengdu, or elsewhere.
What this page could not confirm
Where these rules stop
Every row above was read verbatim off an official Shenzhen page. These are the Shenzhen facts this page deliberately does not state, because no official page opened this pass fixes them.
- Whether the taxi tariff has been adjusted since 2021. 深发改〔2021〕589号 is verbatim-confirmed as the notice that repealed the 2017 regime, and its preamble refers to a dynamic fare-adjustment mechanism. No page was opened this pass that proves no later adjustment has been issued under that mechanism since 2021-08-20. So the meter figures here are attributed to that document and that effective date, and are not asserted as “the 2026 rate” in the abstract.
- Any per-station or per-line metro fare. The band rule above is published; the actual station-to-station fare table lives in a spreadsheet annex to the price authority's network fare notice, which this pass did not open. So this page does not tell you what a specific journey costs — only how the bands work. 深发改规〔2025〕10号, the pricing method, is named because 深发改〔2026〕355号 cites it; its own text was not read, so nothing is quoted from it.
- Tapping a foreign card straight on a gate. The official page states that six overseas card schemes are accepted at smart POS machines in eight named stations. It does not say a foreign card can be tapped directly on gates across the network, and this page does not widen it. The routes that are stated are the mini-program ride code, the POS machines at those eight stations, and cash at any staffed window.
- A taxi-specific complaint line or its hours. 0755-12328 and 0755-12345 are published with the remit the bureau's own footer writes. Whether a fare dispute with a particular driver is handled on that line, when it is staffed, and in what language, are not stated on either page, so they are not stated here.
- Any other city. Every Chinese city sets its own taxi tariff and its own rail fare table. Nothing on this page transfers to Beijing, Shanghai, Guangzhou, Chengdu, or anywhere else — and inside Guangdong, Guangzhou's own numbers are different again.
National layer
The numbers here are Shenzhen's; a ride-hail passenger's rights are national
This page carries the tariff that holds only inside Shenzhen. What every licensed ride-hailing platform in the Chinese mainland owes a passenger — receipts, the fare shown before you ride, and how a dispute is handled — is set by national regulation, not by any one city. That sits, article by article, on the national ride-hailing page, and it is the layer to lean on when the ride you took was booked through an app rather than flagged down in the street.
Read the national ride-hailing regulation