Tap water is not drinkable, including in the big cities
The CDC's destination page for China states that tap water is not drinkable in China even in major cities, and that bottled water is easily available. The UK foreign ministry says the same in its own words: tap water is generally not safe to drink, only drink bottled water.
Travelers' Health: China (United States Centers for Disease Control and Prevention, read 2026-07-25)
What the prevention advice actually is
The CDC's rules for avoiding travellers' diarrhoea are specific: eat only food that is cooked and served hot; avoid food that has been sitting on a buffet; eat raw fruit and vegetables only if washed in clean water or peeled; drink only beverages from factory-sealed containers; and avoid ice, because it may have been made from unclean water.
Travelers' Diarrhea (United States Centers for Disease Control and Prevention, page dated 2022-05-03, read 2026-07-25)
Travellers' diarrhoea is the most common travel illness
The CDC calls it the most common travel-related illness and names Asia, excluding Japan and South Korea, among the highest-risk destinations. In otherwise healthy adults it is rarely serious or life-threatening, but it can wreck a trip.
Travelers' Diarrhea (United States Centers for Disease Control and Prevention, page dated 2022-05-03, read 2026-07-25)
Rehydration first, everything else second
The CDC's treatment sequence is fluids, then oral rehydration solution in serious cases — which it says can be bought in pharmacies — then over-the-counter drugs such as loperamide to reduce frequency and urgency, and only then antibiotics, for severe cases and exactly as a doctor instructs.
Travelers' Diarrhea (United States Centers for Disease Control and Prevention, page dated 2022-05-03, read 2026-07-25)
The timeline, and the things that make it worse
The NHS says symptoms usually start within a few hours or a few days of the meal and usually get better within a week. Its instructions are to rest, take small sips of fluid, eat when able and avoid fatty or spicy food, take paracetamol for discomfort, and specifically not to drink fruit juice or fizzy drinks, which can make diarrhoea worse.
Food poisoning (United Kingdom National Health Service, page dated 2024-12-19, read 2026-07-25)
The thresholds for getting help
The NHS lists urgent-advice triggers: bloody diarrhoea or bleeding from the bottom; being unable to keep fluid down; diarrhoea for more than seven days or vomiting for more than two days; and dehydration that persists after oral rehydration sachets. It adds that children under 12 should not be given medicine to stop diarrhoea and that children under 16 should not be given aspirin.
Food poisoning (United Kingdom National Health Service, page dated 2024-12-19, read 2026-07-25)
Foodborne illness is not a rare event
The World Health Organization estimates that 866 million people — almost one in nine worldwide — fall ill after eating contaminated food each year, and that 1.52 million die. It notes that unsafe food can cause more than 200 different diseases, and that many foodborne illnesses come from bacteria, viruses, parasites or chemical contamination rather than from anything you can see or taste.
Food safety — fact sheet (World Health Organization, read 2026-07-25)
China separates prescription and non-prescription medicine by law
The Drug Administration Law states that the country operates a classified management system for prescription and non-prescription drugs, with the detailed rules made by the drug regulator together with the health authority. That is why a pharmacy counter will refuse some requests outright.
Article 54 · Drug Administration Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)
The mark on the box is the thing to look for
Labels and package inserts for narcotic drugs, psychotropic drugs, medicinal toxic drugs, radioactive drugs, external-use drugs and non-prescription drugs must carry the prescribed mark. The same article requires the label or insert to state the generic name, composition, strength, marketing authorisation holder, approval number, batch, production date, expiry date, indications, method of use, dose, contraindications, adverse reactions and precautions.
Article 49 · Drug Administration Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)
A pharmacy is licensed and staffed, and can refuse you
Retail pharmacy requires a drug business licence approved by the county-level drug regulator, and the business must employ a qualified pharmacist or other pharmaceutical technician. When it sells, it must state the method of use, the dose and the precautions correctly; when it dispenses a prescription it must check it, may not substitute or alter what is prescribed, and must refuse prescriptions with contraindications or excessive doses.
Articles 51, 52 and 58 · Drug Administration Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)
The emergency numbers, from the foreign ministry's own list
Ambulance 120, fire 119, police 110, traffic police 122, maritime search and rescue 12395. The health page adds that healthcare in China is not free and can be very expensive, that travellers should hold insurance covering treatment and medical evacuation, and that the British post keeps a list of doctors and medical facilities where some staff speak English.
Foreign travel advice: China — Getting help (UK Foreign, Commonwealth and Development Office, read 2026-07-25)
One number for a food complaint: 12315
The market regulator merged five separate complaint hotlines — 12315, 12365, 12331, 12358 and 12330 — into a single number, 12315, with a single platform at www.12315.cn, plus a WeChat account and mini-programs, an Alipay mini-program, a Baidu mini-program and a 12315 app.
12315, on your side (State Administration for Market Regulation, page dated 2019-03-15, read 2026-07-25)
The regulator has to take your report, and pay for good ones
Food safety regulators at county level and above must publish a departmental email address or phone number and accept enquiries, complaints and reports. Matters within their remit must be accepted and answered, verified and handled within the statutory period; matters outside it must be transferred to the competent department with written notice to the person who reported. Reports that are verified earn the reporter a reward.
Article 115 · Food Safety Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)
Ten times the price, or three times the loss, and never under 1,000 yuan
A consumer harmed by food that fails food safety standards may claim compensation from the seller or from the producer, and whichever receives the claim must pay first rather than passing the customer along. On top of damages, the consumer may demand punitive compensation of ten times the price paid or three times the loss; where that sum is under 1,000 yuan, it is 1,000 yuan. Label defects that do not affect food safety and do not mislead are excluded.
Article 148 · Food Safety Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)
What the restaurant was supposed to be doing
Producing or selling food that is spoiled, rancid, mouldy, verminous, filthy, adulterated or abnormal to the senses is prohibited. Catering providers must check the food and raw materials before processing and may not process or use anything in that state, must maintain and clean their equipment, and must not use tableware that has not been washed and disinfected.
Articles 34, 55 and 56 · Food Safety Law of the People's Republic of China (Standing Committee of the National People's Congress, text published by the Beijing Municipal People's Government, read 2026-07-25)