First safe move
Start here: Set up mobile data and payment before trying to request the first ride.
Transport
In short
Many tourists can use DiDi through Alipay or a DiDi entry point, but it is safest only after mobile data, wallet access, the hotel address in Chinese, and the airport pickup zone are clear. If pickup feels confusing, use the staffed taxi queue or hotel pickup.
Editorial check
Transport answers were reviewed with the airport, metro, rail, and route source checks.
Current Alipay and DiDi app behavior, ride-hailing pickup-zone rules, airport signage, wallet payment status, taxi availability, hotel pickup terms, and local operating rules. Fares, last trains, station exits, ride-hailing rules, ticketing windows, and operator notices still need current source checks.
Recovery template
Start with the immediate move, keep a human or offline fallback, and only rely on live rules after checking the official operator, provider, or source.
Use first-night plannerFirst safe move
Start here: Set up mobile data and payment before trying to request the first ride.
Fallback path
Stay in a staffed area, use the taxi queue or hotel pickup, show the hotel address in Chinese, and avoid uncertain curb pickup if phone or payment is shaky.
Do not assume
Do not treat this answer as final live proof. Do not use as proof of current fares, last trains, operating hours, station exits, or ticketing rules without official operator checks.
Source boundary
Current Alipay and DiDi app behavior, ride-hailing pickup-zone rules, airport signage, wallet payment status, taxi availability, hotel pickup terms, and local operating rules.
Action path
A practical answer should leave the traveler with a few moves they can actually make before the trip or at the point of friction.
Set up mobile data and payment before trying to request the first ride.
Save the hotel name, Chinese address, phone number, and map pin before leaving arrivals.
Use DiDi when the pickup zone is clear; switch to taxi queue or hotel pickup if the airport ride-hailing area is hard to find.
Answer hub
Cluster pages help travelers move through related questions without losing the thread.
Related guides
Use these pages when the traveler needs the longer context, product path, or supporting decision.
Related questions
These questions share the same travel problem and help you move sideways without restarting.
Next move
Read enough to make the decision smaller, then open the checklist, search a specific question, choose a setup tool, or share the page with the person planning with you.
Use the checklist when the question has shifted from research to preparation.
Search by the actual problem: Alipay, eSIM, transit visa, first transfer, vegetarian food, or a city name.
Open recommendations when the task is clear enough for a short list to be useful.